Shipping policy
Shipping Policy
Order Processing
All orders are processed within 48–72 hours (excluding weekends and holidays).
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
United States
Estimated delivery: ~10 business days after shipment.
International Orders
Estimated delivery: 10–14 business days after shipment.
Delivery times may vary depending on location, customs processing, and local carrier services.
Tracking Your Order
Once your order ships, you will receive a tracking number by email.
Please allow 24–48 hours for tracking updates to appear.
Shipping Delays
While we work hard to deliver on time, delays may occur due to:
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carrier delays
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customs processing
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weather conditions
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peak holiday periods
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incorrect shipping information
We appreciate your patience if delays occur.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already shipped, we cannot guarantee replacement or refund.
International Shipping & Customs
International shipments may be subject to customs duties, taxes, or import restrictions determined by your country.
These charges are the responsibility of the customer.
We are not responsible for delays caused by customs processing.
Lost or Stolen Packages
If your tracking shows delivered but you have not received your package:
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Check with household members or neighbors.
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Contact your local carrier.
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Reach out to our support team for assistance.
Need Help?
If you have questions about your order, our support team is here to help.