Refund policy
Refund & Return Policy
60-Day Money-Back Guarantee
We want you to feel confident trying Aegis.
If you’re not satisfied within 60 days of receiving your first order, you may request a refund.
Simply contact our support team and we’ll take care of you.
Eligibility
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Applies to first-time purchases only
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Requests must be made within 60 days of delivery
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To process a refund, items may need to be returned
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Refunds are limited to the original purchase quantity
How to Request a Refund
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Contact our support team with your order number.
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We will guide you through the next steps.
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Once approved, refunds are issued to your original payment method.
Shipping & Fees
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Original shipping costs are non-refundable.
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Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will make it right.
Policy Use
This guarantee is designed to allow new customers to try Aegis with confidence. We reserve the right to limit refunds in cases of misuse, abuse, or fraudulent activity.
Need Help?
Our support team is here to help.